Structuring websites that work for the people using them, project after project since 2008.
The least glamorous part of the whole process, but the most important part that saves everyone the most grief later. We work out who the site's for, what they need to do, and how it should all fit together, before anyone gets attached to a colour palette. Boring in the best possible way.
Our decisions are based on how people actually use websites, not assumptions about what looks good in a meeting.
We resist the urge to jump straight to design. Getting the foundation right first saves a lot of second-guessing later.
Time spent here means fewer changes once development is underway making for both a happy developer and a even happier you.
We work out who's actually landing on the site and what they're hoping to find. This is based on real behaviour, not assumptions about who you think your audience is. It shapes almost everything that comes after it.
Someone has to decide how all the pages and content fit together, and that's this. Done properly, people find what they need without hunting for it. Done badly, everyone notices eventually.
Every visitor has a path they should ideally follow, from arriving to actually getting in touch. We map that out and remove whatever's getting in the way along it. Fewer dead ends, more enquiries.
We take a proper look at what else is out there, not to copy it, but to understand what your audience already expects. Sometimes that shows us a gap worth going after. Sometimes it just confirms that everyone's using the same stock photo, which is its own kind of useful.
Before any visual design happens, we sketch out how each page will function. It's intentionally rough, this is about layout and logic, not colour choices. Also the cheapest place to catch a bad idea.
A well-designed page with the wrong words on it still won't do its job. We plan what content each page needs and why, so the copywriting has direction from the outset. Saves everyone staring at a blank page later.
Sydney based web design and WordPress development since 2008